From Minato to the World — Complete Guide to DHL International Shipping

From Minato to the World — Complete Guide to DHL International Shipping
How to send documents and parcels internationally from Minato City, Tokyo using DHL Express (DHL Express Easy). Locations, pricing examples, step-by-step flow, restrictions, and FAQs — all in one place.
DHL in Minato: Why choose DHL for international shipping?
Minato City is a central business and international district in Tokyo, home to embassies, multinational companies, and major offices in areas such as Roppongi, Toranomon, Akasaka, Azabu, and Hamamatsucho. For businesses and residents who frequently send documents or goods overseas, speed, reliability, and detailed tracking are essential — and DHL Express is widely trusted because it delivers to over 220 countries and regions with fast transit times.
Key advantages of DHL Express
- Fast delivery: Major global cities can be reached in as little as 1–2 business days.
- Global network: Coverage to 220+ countries and territories.
- Traceability: Real-time tracking and clear delivery updates.
Who typically uses DHL from Minato?
- Global companies and embassies sending urgent documents.
- E-commerce merchants and manufacturers exporting products.
- Individuals sending time-sensitive paperwork or parcels abroad.
How DHL compares with other carriers
Compared with standard postal services, DHL prioritizes speed and door-to-door tracking; compared with some local couriers, it provides broader international reach and more predictable transit times for business-critical shipments.
Where to drop off DHL shipments in Minato
1. RePack BizPrint (Formerly MBE Akasaka)
Address: 1F Akasaka Subaru Building, 5-5-9 Akasaka, Minato-ku, Tokyo
Access: 2-minute walk from Akasaka Station (Tokyo Metro Chiyoda Line)
Hours: Weekdays 10:00–18:00 (closed on weekends and public holidays)
Services: Official DHL Express Easy partner store — accepts DHL Express Easy packages, offers packing support, and can handle corporate-account shipments (accounts starting with 5).

2. Hills 21 (Roppongi Hills — West Walk)
Address: 6F West Walk, Roppongi Hills, 6-10-1 Roppongi, Minato-ku, Tokyo
Hours: Weekdays 10:00–18:00
Services: DHL drop-off assistance and document preparation support. Convenient for busy professionals working in Roppongi; may act as a drop-off/handling agent rather than an official DHL Express Easy retailer.
Which location should I choose?
- Choose RePack BizPrint if you want face-to-face packing help, to buy official DHL Express Easy packaging, or if you are new to international shipping.
- Choose Hills 21 if you need a convenient, professional drop-off location near Roppongi Hills and prefer a quick handled service.
What is DHL Express Easy?
DHL Express Easy is a flat-rate international shipping service. When you use DHL’s designated envelopes or boxes, you can ship up to 15 kg at a fixed price (weight within the package limit does not affect price). It’s designed for fast, simple sending of documents, samples, promotional materials, and products.
Main benefits
- No weight-based calculations as long as the shipment fits the selected DHL package (max 15 kg).
- Waybill creation via MyDHL+ — print or show on your phone and scan at the store.
- Quick transit times to major international destinations (often 1–2 business days to major cities).
Ideal use cases
- Business documents and contracts.
- Product samples and promotional materials.
- Small parcels where predictable, flat-rate pricing is preferred.
DHL Express Easy — Example pricing from Minato (reference)
The table below shows example flat-rate prices available at RePack BizPrint (tax & fuel surcharge included). Prices are illustrative (2024 reference). Confirm current rates with the store or on MyDHL+ before shipping.
Package | Asia | North America | Europe | Other Regions |
---|---|---|---|---|
Envelope | ¥5,100 | ¥6,800 | ¥7,300 | ¥8,000 |
Box 2 (Small) | ¥9,300 | ¥10,800 | ¥11,900 | ¥14,300 |
Box 3 (Medium) | ¥11,300 | ¥15,000 | ¥16,500 | ¥19,400 |
Box 5 (Large) | ¥20,900 | ¥31,500 | ¥37,200 | ¥43,400 |
Note: Additional surcharges may apply for restricted destinations or items. Always confirm destination-specific restrictions and fees before shipping.
How to send via DHL from Minato — Step-by-step
Step 1 — Create your waybill online (MyDHL+)
Enter shipment details on MyDHL+ to generate an acceptance/waybill number. Print it or save it on your smartphone to present at the drop-off location.
Step 2 — Prepare and bring your shipment
Pack your items using DHL-designated envelopes or boxes (available at the store if needed). Bring the shipment and your waybill/acceptance number to the selected Minato location.
Step 3 — Store check and dispatch
Staff will review the contents for compliance with DHL rules, assist with packing if required, and complete the acceptance process. They will then hand the package to DHL for dispatch.
Step 4 — Track your shipment
After dispatch you will receive a tracking number. Use DHL tracking tools (MyDHL+ or the DHL website) to monitor real-time status until delivery.
Important notes — restrictions, ID verification, and extra charges
Prohibited and restricted items
Liquids, alcohol, lithium batteries, certain medicines, and other items may be restricted or prohibited based on destination regulations. Always verify the destination country’s import rules and DHL’s prohibited items list before sending.
ID verification
Sender identification (name and address verification) is required at acceptance. Bring an appropriate ID if requested by the store or carrier.
Additional fees and remote area surcharges
Shipments to conflict zones, sanctioned countries, or remote areas may incur extra charges (example: ¥4,000–¥5,000 remote area surcharge). Confirm applicable fees with the store or DHL customer service.
DHL in Minato — Frequently Asked Questions
Q: Can I use DHL without having an account?
A: Yes. DHL Express Easy can be used by anyone — an account is not required.
Q: Can I send a single envelope from Minato?
A: Absolutely. Envelope packages start from ¥5,100 (example pricing). Single-item shipments are accepted at the listed locations.
Q: Are these Minato locations open on weekends?
A: No. The RePack BizPrint and Hills 21 locations listed operate on weekdays only (typically 10:00–18:00). Check each store’s hours before visiting.
Q: Do I need to make a reservation?
A: Reservations are not generally required. However, preparing your waybill on MyDHL+ in advance will make the drop-off process much smoother.
Q: What should I do if my item is restricted?
A: Contact the store before visiting or consult DHL’s official restrictions and the destination country’s import rules. Stores can usually advise but cannot accept prohibited items.
Summary & Action — Ship from Minato with DHL today
For companies and residents in Minato needing reliable international shipping, DHL Express (DHL Express Easy) offers a strong combination of speed, traceability, and global reach. Choose the location that fits your needs:
- RePack BizPrint — Best when you want in-person support, official DHL packaging, and help with packing/waybills.
- Hills 21 — Best for quick, convenient drop-offs near Roppongi Hills for busy professionals.
If you’re ready to ship: create your waybill on MyDHL+, pack your item in a DHL-designated package (or purchase one at the store), and drop it off on a weekday at your chosen Minato location.Go to DHL / MyDHL+
Disclaimer: Pricing figures and operational details in this guide were used as reference examples (2024–2025). Please verify current prices, hours, and services directly with the store or DHL before shipping.
